After a lot of trial error and searching, Charter has struck out on this one
Customer Chat
Chat Transcript
You have been connected to TTD Moore .
TTD Moore : Hi, Jerry! Thank you for contacting Charter. This is Moore. I am going to take care of your concern for today. How may I assist you?
Jerry Allen: Does Charter support a tuner card in a PC for digital cable? Or, an external decrypt option so the encrypted channels can be viewed on the PC?
TTD Moore : Are you referring to our Tuning Adapter, Jerry?
Jerry Allen: I have an internal tuner in a computer and all I get are the analogs and very few digital channels the rest are encrypted and I would like to have access to them on the PC after all they are legal and paid for and I have digital service.
Jerry Allen: I have the set top box, is there a "cable card" adapter that you support.....
Jerry Allen: for the PC
TTD Moore : Did you mean, you are trying to access your channels in a computer?
Jerry Allen: Yes.
TTD Moore : Oh! I see your point now.
TTD Moore : I am sorry to inform you, but we don't have feature yet, Jerry.
TTD Moore : We only have our cable box that will let you access channels thru your Cable TV.
Jerry Allen: OK..... I will stop searching. Maybe someday..... Thanks Moore.
TTD Moore : You're welcome. It's my pleasure to assist you today.
TTD Moore : Is there anything else that I can assist you with?
Jerry Allen: No that was it.
TTD Moore : We really appreciate your business. Thank you for choosing Charter as your service provider.
TTD Moore : Thank you for contacting Charter. Take care and have a good day!
If you require further assistance, go to www.charter.com/contact
Your session has ended. You may now close this window.
Input Area
Enter chat text here, press enter to send
Images
